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Seller Policy

 Techhark is a selling marketplace where you can sell your goods, kid’s toys, clothing, fashion items and beauty products supplies directly to buyers around the world. We want to make sure that you and your buyers have a positive experience with Techhark.

As a seller, you must provide great customer service and maintain trust with your all buyers. These requirements are called our Seller Service Level Standards.

If you intend to sell on one or more of Techhark.com website, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of the online site. You can continue to reach out to the relevant customer service teams on the respective Techhark site of your listing or transaction, as may be applicable to the nature of your query.

Techhark policies are intended to:

  • Support laws and regulations
  • Minimize risks to sellers
  • Provide equal opportunity to all sellers
  • Protect intellectual property rights
  • Provide a more enjoyable buying and selling experience
  • Support the values of the Techhark community
  • Sell qualifying items
  • Ship orders on time
  • Respond to Conversations in a timely manner
  • Provide accurate information to Techhark and our customers at all times
  • Act fairly and not misuse Techhark’s features or services
  • Not attempt to damage or abuse another Seller, their listings or ratings
  • Not attempt to influence customers’ ratings, feedback, and reviews
  • Not send unsolicited or inappropriate communications
  • Not contact customers except through Buyer-Seller Messaging
  • Not attempt to circumvent the Techhark sales process

Our involvement

If a seller with a good track record suddenly experiences these types of issues, our team may get in touch with recommendations to help bring their shop into compliance with Techhark Service Level Standards.

If a shop falls our expectations or displays a pattern of customer service issues, we’ll reach out via email to discuss the next steps. Techhark may remove a shop from our search results or suspend certain privileges until it’s in good standing.

If a member continues to fall our Service Level Standards or has consistently failed to demonstrate the level of customer service Techhark expected, Techhark may elect to permanently revoke their buying and selling privileges.

Customer Information

If you receive customers (buyers) information such as addresses, email id or phone numbers to fulfill orders, you may use that information only to fulfill orders and must delete it after the order has been processed. You may not use customer information to contact customers (except through Buyer-Seller Messaging) or share it with any third-party.