Thanks for online shopping at Techhark.
If you are unsatisfied with your purchase or online shopping because of a manufacturing defect in your item or damaged in transit due to faulty package, we are here to help you.
10 DAYS RETURN POLICY
Techhark.com has an option of returning the Product within 10 days of its receipt. We would consider the following points before accepting the product back or refund.
A product cannot be returned once it has been used, worn out or torn/damaged. Please ensure that the product is in original condition and unused. You need to return the product with all the price tags, original product packing, labels, and invoice.
Suspected Damage At times, the outer packaging may appear to be damaged, but the actual product will be just fine in most of such cases. Get in touch with our customer care at [email protected] within 24 hours of delivery of the product, in case the product arrives damaged.
In case, you get a defective or damaged product from our side, we will return or replace it and bear the shipping cost also. Please pursue the following process for returning an item purchased from Techhark.com
Then, our customer care executive will inform you about the product returning process.
You can cancel your current order before it has been shipped from our warehouse. This does not include items purchased on special/promotional sale.
Once eligibility is verified by Techhark, please pack the item(s) securely and ship to address provided by the customer care executive to you.
Discounted/Non-Returnable Products: All Cosmetic Products or Products purchased under Special/Offers/Seasonal Sales or sold under heavy discount options and freebies, if any, are not eligible for returns.
Note: All cosmetic products are non-returnable and non-exchangeable.
Product Return We thank you for shopping at Techhark.com We will ensure that your shopping experience is a satisfactory one. While we work hard to ensure that you get the best quality products every single time you shop at Techhark, still there may be some unfortunate times when you get the damaged or defective product which you may wish to return or replace. In case the return is accepted by Techhark, the refund will be made through the cash voucher wallet (Store Credit).
Refund, if any, shall be made to the same Issuing Bank/card from which the Transaction Price was received.
Refunds for Cash-On-Delivery transactions (whenever made available) will be made via a demand draft in favor of the Buyer (as per the details provided by the Buyer at the time of registration).
For electronics payments, a refund shall be made using RTGS/NEFT or any other electronic funds transfer system approved by Reserve Bank India (RBI).
Refund shall be conditional and shall be with recourse available to Techhark in case of any misuse by the Buyer.
Refund shall be subject to Buyer complying with Policies.
Free Replacement In case you have received a damaged or defective product, you need to inform us within 24 hours for a replacement request. You need not pay the extra cost incurred in this process. However, it is subject to the availability of the stock. In case we are not able to replace your product within a stipulated time, you will receive a full transaction amount from our side in the form of a Store Credit. For any further clarifications, you may always contact our customer care.